Frequently Asked Questions

 

Why Hire Us?

Two reasons….because we know the estate sale business and we care about you and your family.   We don’t treat our customers like a number (unless it’s #1, of course!).   We understand what you’re going through and how hard it can sometimes be to part with your memories and family heirlooms so we take our time and make sure you’re comfortable every step of the way.    We are a small, family run business focused on a quality sale instead of the quantity of sales.   

We’ve been selling antiques, collectibles (and everything but the kitchen sink!) for over 20 years in all venues from eBay to Facebook Marketplace…to your home.  We come fully insured and with enough experienced staff to ensure your sale is well organized and well attended.   We’ve got this!


What Should I Do Prior To A Sale?

As soon as you think a sale might be what you need…STOP and call us now!  Don’t throw anything away!   I can’t stress the “ANYTHING” part of that sentence enough!    Let us assess your estate and let you know what needs to stay and what can safely be discarded.   Our customers are always surprised with “the little things” that are of value at a sale.    These items can add up to hundreds or thousands of dollars….no kidding!  J    It takes approximately two weeks from Day One of setup until sale day so call us ASAP!

PLEASE NOTE:   We kindly ask that you remove everything from the home that the family would like to keep PRIOR to contacting us for an estimate.    If there are things that will need to stay just tag them with a Post It note letting us know they will not be a part of the sale.  We are basing your sale on everything we see on the day we visit. 


Will You Sell Everything?

“How much will sell?”   That’s a common question we’re asked and the answer is different for everyone.  I like to say a good rule of thumb is 40% of the household will sell but there’s no solid answers for this one.   Weather, attendance, quality of goods, etc. are all factors in what stays and what goes.  Rest assured, we’ll price everything fairly with an emphasis on moving it.  We won’t be undersold but we’re not overpriced either. 

What’s Included In Your Package?

What’s not included, I say! 

 We will bring in our tables and shelving units to arrange, display and price everything in your home with attention to detail, order and beauty!  We make it easy for our shoppers to find what they need and hopefully more of what they don’t need!    We are often complimented on the way or sales are arranged and we’re proud of it!   No junk in boxes where it’s hidden from view!  (A fee may be required for homes that need extensive cleaning prior to sale …but this is rare).   We protect your carpets and flooring with mats and protective coverings when needed.   It is Buffalo after all!

 

We take advantage of various social media sites (Facebook Craigslist, etc.) as well as advertisements on estatesales.net and our personal website.   We also send out emails to the hundreds of buyers signed up on our email list.    We put up signs throughout your neighborhood on sale days, at every entrance, to make sure the sale is highly visible. 

We pay you quickly!  Within four days after the sale you will receive a copy of the paid receipts as well as a check.  

We can also arrange for a clean-out service after the sale to remove all the unsold merchandise.   Just let us know if this is a service you’re interested in.  A clean out will leave your home in broom clean condition. 

We bring along enough to staff to work the sale as needed…usually 2-4 people plus the cashier. 


How Much Does It Cost To Have A Sale?

We make it as easy as possible for everyone.    Our commission fee is 25% of the proceeds with a minimum set to standards.    This covers everything listed above including the advertising fees, set-up and the staff working the sale.   Like I said…you get to sit back and let us do the work!  

How Does Pricing Work?

We have over 20 years of experience selling antiques and collectibles via on-line venues (eBay PowerSeller since 1998 with over 9,800 positive feedback)…and a few more years under our belt with estate sales.   We know our stuff!   If we’re unsure of something we’ll call in someone who knows…at no cost to you.  (But we pretty much know everything…like a teenager)!

The majority of our sales are two days with the occasional one day sale if your estate is small but mighty.   We sell your items at full price on Day One of the sale and then we discount on the remaining days.   It’s usually 30% the morning of the second day dropping to 50% towards the end of the afternoon.  However, we sometimes offer 50% off the entire second day if warranted.    For larger estates we can offer 75% off on a third day if we think it’s needed and you agree.

Do I Have To Be Present During Set-Up & On Sale Dates?

No…you don’t even have to be in the same state!   We have many out-of-state homeowners who ask us to handle everything for them and we’re happy to do it!    Although we take care of your home like it was ours we are also fully insured and bonded.   No worries….we’ll lock up and turn off the lights.  

Whenever possible we kindly ask homeowners to refrain from joining us during the sale days.  It’s an emotional time for everyone and we’ve found it can be difficult for some families.   Of course it’s your home and we would never say never but in our experience it’s more relaxing in the comfort of your own home…or shopping!


Call us at 716-903-9757 or contact me at becky-elliott@verizon.net if you have any questions I haven’t covered.   You can also find us on Facebook or on our website at www.buffalonickelestatesales.com.   Type your paragraph here.